At 92ph, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on the 92ph platform. We are committed to full compliance with the Philippine Data Privacy Act of 2012.
A quick overview of the principles that guide how 92ph handles your personal information. Full details are in the policy sections below.
All data transmitted between your device and 92ph is protected by SSL/TLS encryption. Sensitive account and payment data is stored using industry-standard encryption protocols to prevent unauthorized access.
92ph does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to operate the platform, comply with legal obligations, and improve your experience.
92ph operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). Your rights as a data subject are fully respected.
We only collect data that is necessary for the operation of the 92ph platform. We tell you exactly what we collect, why we collect it, and how long we keep it. No hidden data harvesting, no surprise uses of your information.
You have the right to access, correct, delete, and port your personal data. You can also object to certain types of processing. 92ph provides clear channels to exercise all of these rights without unnecessary barriers.
92ph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Data that is no longer needed is securely deleted or anonymized.
Important: By registering an account or using the 92ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy ("Policy") describes how 92ph ("the Company," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the 92ph online gaming platform at https://92ph.pro and any associated mobile applications (collectively, the "Platform").
92ph is committed to protecting the privacy and security of your personal data. We operate in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection principles.
This Policy applies to all personal data collected through your use of the 92ph Platform, including data collected during registration, account verification, gameplay, financial transactions, customer support interactions, and any other engagement with our services. Please read this Policy carefully. If you do not agree with its terms, you should not use the 92ph Platform.
For the purposes of the Data Privacy Act of 2012 and this Policy, 92ph is the personal information controller responsible for your personal data collected through the Platform. As the data controller, 92ph determines the purposes and means of processing your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
Data Protection Officer: 92ph has appointed a Data Protection Officer in compliance with the Data Privacy Act of 2012. You may reach the DPO at [email protected] with the subject line "DPO Inquiry."
92ph collects only the personal data that is necessary and proportionate to the purposes described in this Policy. The categories of personal data we collect include:
When you create a 92ph account, we collect your full legal name, date of birth, gender, username, and password (stored in hashed form). This data is required to establish and maintain your account and to verify that you meet the minimum age requirement of 21 years.
We collect your email address and mobile phone number for account communication, security alerts, and customer support purposes. Players based in Metro Manila, Cebu, Davao, Quezon City, Makati, and other areas across the Philippines may also be asked to provide a residential address for identity verification purposes.
To comply with anti-money laundering regulations and to verify your identity and age, we may collect copies of government-issued identification documents such as a Philippine passport, driver's licence, SSS ID, PhilSys National ID, or other valid government-issued ID. We may also collect proof of address documents and proof of payment method ownership.
We collect information necessary to process deposits and withdrawals, including your GCash number, PayMaya account details, and bank account information (such as BPI, BDO, or Metrobank account details). We do not store full payment card numbers. All financial data is handled in accordance with applicable payment security standards.
We collect records of your gaming activity on the Platform, including game sessions, wagers placed, winnings, bonus usage, and transaction history. This data is used for account management, dispute resolution, regulatory compliance, and responsible gaming monitoring.
We automatically collect certain technical data when you access the Platform, including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data helps us maintain platform security, detect fraud, and improve the user experience.
When you contact 92ph customer support, we collect and retain records of those communications, including emails, live chat transcripts, and any information you provide in the course of seeking assistance.
Sensitive Personal Information: 92ph does not intentionally collect sensitive personal information as defined under the Data Privacy Act of 2012 (such as health data, political opinions, or religious beliefs) unless strictly required by law or with your explicit consent.
92ph collects your personal data through the following means:
92ph uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact information, password |
| Age and identity verification (KYC) | Identity data, KYC documents, date of birth |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing and improving gaming services | Gaming data, technical data |
| Fraud detection and prevention | Technical data, financial data, gaming data |
| Anti-money laundering compliance | Identity data, financial data, KYC documents |
| Responsible gaming monitoring | Gaming data, account data |
| Customer support | Communications data, account data |
| Sending service notifications and security alerts | Contact information |
| Sending promotional communications (with consent) | Contact information, gaming preferences |
| Legal and regulatory compliance | All categories as required |
92ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, 92ph processes your personal data on the following legal bases:
92ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Policy:
We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, fraud detection services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive. Such disclosures will be made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, restructuring, or sale of all or part of 92ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.
We may share your data with other third parties where you have given your explicit consent to such sharing.
Our Commitment: 92ph will never share your personal data with advertisers, data brokers, or unrelated third parties for commercial purposes. Your data stays within the 92ph ecosystem and its trusted operational partners.
92ph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the 92ph Platform. 92ph does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.
92ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While 92ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 92ph will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
Your Role in Security: You are responsible for keeping your 92ph account credentials confidential. Never share your password with anyone. If you suspect unauthorized access to your account, contact us immediately at [email protected].
92ph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you as an individual. Where data is anonymized rather than deleted, it may be retained indefinitely for statistical and analytical purposes.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 92ph:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Subject Request." We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
The 92ph Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The minimum age for casino-style gambling in the Philippines is 21 years, as prescribed under applicable PAGCOR regulations and Philippine law.
If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the 92ph Platform, please contact us immediately at [email protected].
Age Verification: 92ph enforces strict age verification procedures during registration and KYC. Any account found to belong to a person under 21 years of age will be immediately closed and all associated funds handled in accordance with applicable regulations.
The 92ph Platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you are subject to their own privacy policies and terms of service. 92ph is not responsible for the privacy practices or content of any third-party services.
We encourage you to review the privacy policies of any third-party services you use in connection with your 92ph account, particularly your chosen payment provider, before sharing your personal data with them.
92ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how 92ph protects your personal data. Your continued use of the Platform following the publication of any amended Policy constitutes your acknowledgment of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 92ph, please contact our Data Protection Officer using the details below. We are committed to addressing your concerns promptly and transparently.
For more information about your rights under the Data Privacy Act of 2012, you may also contact the National Privacy Commission (NPC) of the Philippines. For responsible gaming support, please visit our Responsible Gaming page. For the full terms governing your use of the Platform, please review our Terms & Conditions.
Now that you know how we protect your data, join thousands of Filipino players who trust 92ph for a secure, fair, and exciting gaming experience. Register in minutes — GCash deposits accepted. Must be 21 years or older.
By registering, you confirm you are 21 years of age or older and agree to our Terms & Conditions and this Privacy Policy. Play responsibly — visit our Responsible Gaming page for tools and support.